Refund and Return Policy
Refund and Return Policy: Your Satisfaction, Our Commitment
At GlobalNtry, we are dedicated to providing you with the best possible experience in your pursuit of education and career opportunities. We understand that circumstances may change, and we’re here to ensure that our refund and return policy is fair, transparent, and aligned with your needs. Please take a moment to familiarize yourself with our policy below:
Refund Policy for Services:
Study Abroad Services: If you decide to cancel our study abroad services before any significant work has been conducted on your behalf, you may be eligible for a partial refund. Please note that specific terms will vary depending on the extent of service provided.
Placement Services: In the event that you are not satisfied with the placement service you have availed, we will work closely with you to understand your concerns. If appropriate, we will review the situation and consider a partial refund or alternative solutions.
Return Policy for Products:
Digital Products: If you have purchased any digital products from us, such as online courses or e-books, and you find that the product does not meet your expectations or is not as described, please contact our customer support within 14 days of purchase. We will evaluate your request for a refund on a case-by-case basis.
Physical Products: If you have purchased any physical products from us, such as study guides or merchandise, and the product arrives damaged or is significantly different from what was advertised, please contact us within 7 days of receipt. We will provide instructions for returning the product and issue a refund or replacement as appropriate.
Contact Us for Assistance:
If you have any concerns, questions, or issues related to refunds, returns, or the application of our policy, we encourage you to reach out to our dedicated customer support team. We are here to address your needs and provide timely assistance to ensure your satisfaction.
Please remember that the application of our refund and return policy may vary depending on the specific service or product you have availed. We strive to work collaboratively with our clients to find the best possible solution that aligns with their individual situations.
Thank you for choosing GlobalNtry. Your success and satisfaction are at the heart of everything we do.
